Dear Wolf Pack, Welcome to the University of Nevada, Reno. We are excited to have you here and hope you're enjoying NevadaFIT and your first days on campus. We recently identified that a number of university-issued Surface devices may not have completed their setup as expected. We apologize for any inconvenience this might have caused. Most students will not need to take any action, but we would like everyone with a university-issued Surface device to take a few minutes to verify that setup has completed successfully. Please review the attached document: Finish_Setting_Up_Your_Surface.docx. If the guide indicates that your device setup is not complete, please visit the OIT Support Center on the second floor of the Mathewson-IGT Knowledge Center for assistance as soon as possible. This is the same location where you first picked up your Surface. Staff are available to help with Surface-related setup and enrollment issues and can help determine the best path forward. Before visiting, we encourage you to complete any recommended steps outlined in the guide. The instructions include screenshots and walk through the most common issues. These steps can be completed in just a few minutes. If your setup is complete, but you do not see any apps or class links, please see the second attachment: Sync_Your_Surface.docx. Our team has already addressed the underlying issue and is working to ensure that every Surface device is fully configured and ready for the semester going forward. Thank you for your patience and collaboration. We appreciate you in taking a few minutes of your valuable time to confirm your device is ready for success this fall. We hope to see you around campus, and once again, welcome to the Wolf Pack! Wishing you all the success in the school year, Sasi K Pillay Chief Information Officer Go Pack! [cid:image001.jpg@01DD3147.9156D950]<https://www.unr.edu/> Sasi K. Pillay, Ph.D. Vice President for Information Technology & Chief Information Officer Office of Information Technology 1664 N. Virginia Street, MIKC Suite 316 Reno, NV 89557 Mail stop: M0322 Pronouns: he/him Work-phone: (775) 682-5613 sasi.k.pillay@unr.edu<mailto:sasi.k.pillay@unr.edu> https://www.unr.edu/OIT Start a Chat on Teams<https://nam04.safelinks.protection.outlook.com/?url=https%3A%2F%...